Have you ever been ripped off by an auto mechanic? Have you ever paid for a non-refundable product or service that truly didn’t live up to your expectations? Have you ever hired someone for help only to have the problem get worse rather than better?
If you answered “yes” to any of the previous questions, you know what it’s like to feel powerless as a consumer. Thankfully, the internet gives most of us a voice to air our grievances. Many companies are desperate to avoid scathing “Yelp” reviews and other bad publicity, which gives average Americans some leverage to have their concerns addressed. Unfortunately, we don’t really have this power when it comes to health care.